Our Stories


COVID Positive within Health & Transition Services

November 30, 2020

Dear Health & Transition Services Family Members:
We have recently become aware of a health-care worker in Health & Transition Services who has tested positive for COVID-19.  The employee works within the Adult Health Service and last worked on November 26.
We are in the process of working through our contact tracing process and have been in contact with Public Health. All people supported within Adult Health Services will be closely monitored for symptoms.  
Our facility is now being considered in “Outbreak Status” on the provincial Pandemic Response System for a minimum of 30 days. Out of an abundance of caution, we are going to immediately suspend ALL visits until we can complete the contact tracing and have finalized our risk assessment.
We have initiated our outbreak protocols throughout Health & Transition Services. What this means for you and your family member and for staff is:

  • We are suspending all admissions and rescheduling respite stays
  • We are suspending all visitation until contact tracing is complete and the situation has stabilized a bit. Virtual visits and Window Wishes are still available.
  • We will be completing a deep clean of Adult Health Services and all common areas of the building.
  • We are temporarily limiting non-essential movement of people supported off Adult Health Services until things stabilize
  • We will continue to limit staff movement between service areas as much as possible
  • We are temporarily cancelling all external clinics
  • We continue to support your loved ones to perform good hand hygiene and physical distancing

We are monitoring all people supported within Health & Transition Services closely.
We are continuing to work on the contact tracing, and as of right now there is no requirement for asymptomatic testing or isolation. We will update you if this changes for your family member.
We will let you know as soon as visitation is permitted again.
Please feel free to call Joanne van Dyck at 204-256-4301 ext. 4226 or Todd MacDonald at 204-256-4301 ext.4305 if you have any questions.
Thank you for your ongoing support and confidence in our team.
Sarah Mankelow
Director
Health & Transition Services

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