September 25, 2020
We have become aware that someone we support residentially within the Community Residential Program has tested positive for COVID-19. If this affected your family member, you would have already received a phone call from the program staff.
The person who is ill is moving temporarily to another home while they recover and to minimize the spread of infection within their home. We are working closely with Public Health as they move through the contact tracing process. At this time, they have advised that the other housemates will need to self-isolate for 14 days and they will be sending a mobile tester out within the next few days to test them for COVID-19. Public Health is also contacting all staff who have been working in the home to identify whether they also need to self-isolate and be tested.
- The precautions we had proactively put in place to minimize exposure as soon as there were any symptoms will remain in place:
- All staff are wearing full protective equipment to further prevent any potential transmission between staff members and residents.
- If anyone begins to show symptoms, they will be isolated from everyone else within the home and tested right away for COVID-19.
We continue to use enhanced cleaning protocols within the home.
I want to thank all of the staff working in the affected home for their support and compassion through this case. All of our thoughts are with the person who is ill – hoping for a full and quick recovery.